Shipping Information


Freight on Board (FOB) - Medan, North Sumatra
Current shipping rates apply. 

Orders placed before 10 AM WIB, Monday-Friday will be shipped at the same day. Orders placed after 10 AM WIB, will be shipped at the following business day.

Shipping charges are added to all orders when the orders are shipped. For orders placed over the internet, your final total including all shipping charges will be notified via email of after the order has been invoiced and shipped. For orders placed by phone, you may request that a sales representative to contact or call you with your final total including the shipping charges.

Orders are shipped via ground and air services. Common carrier freight lines (TIKI, TIKI JNE), buses and other expedition carriers are available based on our customers request.

The number of delivery days is based on the number of business days following the day of shipment (not including Saturday, Sunday or Holidays). This approximation may vary, and weather-related delays are not subject to freight refunds or adjustments.